HOW TO MAKE UTILITY BILL PAYMENTS

Payment Information
Payments may be made in person at the City of Carlsbad Finance Department at 1635 Faraday Ave. Contact Information and Directions.

Acceptable methods of payment include cash, check, money orders and Visa or Mastercard credit cards.

Credit card payments are also accepted over the phone by calling (760) 602-2420.

For your convenience, a drop box for check or money order payments is located in the City Hall parking lot on Pio Pico Drive. Payments deposited in the City Hall drop box will not be credited to your account until the following business day.

Past due bills must be paid in cash, money order, or credit card in person at the Faraday offices, or by credit card with Utility Billing Customer Service by calling (760) 602-2420.

The City reserves the right to refuse payment of utility charges in coins. Postdated checks will not be accepted.

If you have a past due balance on your utility bill, you can make late payment arrangements with the Finance Department by calling (760) 602-2420.

Automatic Payment Service
The City offers an Automatic Payment Service. This service automatically pays your bill from your checking account. To sign up for this free service, just complete the attached application and mail to:

City of Carlsbad
P.O. Box 9009
Carlsbad, CA 92018-9009

Vacation Arrangements
If you are going on vacation or will be out of town for an extended period of time, please arrange to pay your bill in advance to avoid late charges and potential service termination. Arrangements may be made by calling the Finance Department at (760) 602-2420.