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How to Register

Pre-registration is required for many recreation activities. Programs are filled on a first-come, first-served basis with waiting lists as necessary for each session period.

First-time online registrants will need to create an account by going to www.Carlsbad Connect.org. To report issues with online registration, call 760-434-2826.

Online registration will be offered prior to other methods of registration.  

Phone or mail registration

Consult the current issue of the Community Services Guide for phone and mail registration dates.

Registration is accepted by phone or mail at any community center. Faxed registration forms are not accepted.

Returned checks

A $35 service fee will be charged for all checks returned for insufficient funds.

Program changes

Class schedules, fees, instructors, policies and procedures are subject to change. If class minimums are not reached within 72 hours of the class start date, classes are subject to cancellation.

Alternate classes, substitutions

For drop-in and mail-in registration, please use the registration form. Those unable to register as requested will be contacted for an alternative. Checks will be returned to applicants unable to choose an alternative.

Waitlist policy

If an opening occurs in a class, we will call down the waitlist and the first person to respond will be able to enroll in the class. We appreciate your patience and understanding with this process.

Refund Policy

When the department cancels a fee-supported program, participants or payees shall be eligible for a full refund. When registrants request a refund at least 10 days prior to the scheduled class/program, 50% of the registration fee will be refunded. No refunds will be given for requests less than 10 days prior to the scheduled class/program.

If registrants prefer to have a credit to avoid the processing fee, a credit of the full fee will be issued regardless of method of payment. The credit is good for 6 months from date of issue, and may be used for any Parks & Recreation Department program. After 6 months, any unused credits will be written off. Once a credit is issued, it cannot be exchanged for a refund. Registrants can consider donating their refund to the Opportunity Grants program for a tax write off.

If registrants fail to attend a program after it begins, they are not entitled to a refund. There are NO CASH REFUNDS. All refunds will be mailed approximately two to three weeks after a request for refund is received.