*Users of recycled water are charged at a discounted rate of $3.69 per unit
A setup fee of $36 will be assessed on the first bill.
Monthly delivery charge is based on meter size.
This charge is assessed even if no water is used.
Payments can be made:
Online, acceptable methods of payment include Visa or Mastercard.
Drop boxes located in City Hall parking lot on Pio Pico Drive and outside the City of Carlsbad Faraday building (1635 Faraday Ave.).
Payments deposited in these drop boxes will NOT be credited to an account until the following business day.
Over the phone by calling 760-602-2420.
The city reserves the right to refuse payment of utility charges in coins.
Postdated checks will not be accepted.
Past due bills scheduled for shut off must be paid in cash, money order, or credit card in person at the Faraday building, or by credit card with utility billing customer service by calling 760-602-2420.
Automatic Payment Service
The city offers an automatic payment option. This service automatically pays the bill from a checking account. To sign up for this free service, just complete the application and mail to:
City of Carlsbad
P.O. Box 9009
Carlsbad, CA 92018-9009
When going on vacation or out of town for an extended period of time, please arrange to pay the bill in advance to avoid late charges and potential service termination. Arrangements may be made by calling the Finance Department at 760-602-2420.
The City of Carlsbad bills water and sewer customers on a monthly basis.
The billing period is normally 30 days and based on the water meter reading date.
If service is established in the middle of a billing period, all charges are prorated.
Charges paid after the due date are subject to a ten percent late fee.
Charges not paid after 30 days are considered delinquent and are subject to additional fees.
Charges will continue to accrue until the city is notified to discontinue service.
New rates are effective as of July 1, 2015.
Trash rates are composed of curbside collection, storm water protection and recycling services.
Curbside collection and recycling services are provided by Waste Management for additional information please call 760-929-9400.
Storm water protection program services are provided by the City of Carlsbad.
The rates are as follows:
35 gallon trash rate: $18.85
64 or 96 gallon trash rate: $20.82
Additional carts per trash container/month: $2.37
Waste Management offers a variety of bin sizes from one-yard to six-yard bins (with or without locking mechanisms). For additional commercial solid waste collection rates and services please contact Waste Management at 760-929-9400.