People live and raise their families in Carlsbad's neighborhoods. Recognizing the importance of protecting the home environment, the city has adopted codes and policies that govern the use and maintenance of private property. Code compliance officers strive to maintain a balanced role in promoting active cooperation and communication between neighbors and effective enforcement of the City of Carlsbad's municipal codes.
In general, the city acts on behalf of the public at large ... the division does not take action on behalf of one resident against another. In other words, the city does not handle neighbor disputes or civil problems that do not violate public law. For instance, a neighbor's tree may drop leaves in an adjoining yard, or cause damage to a fence or other structure. These types of situations are a private matter between the two property owners, and the city has no jurisdiction. Also, CC&Rs are not enforced by the city.
The City of Carlsbad provides a mediation program free to its residents. Mediation is a confidential meeting between people who have a disagreement and a trained, neutral mediator who guides a discussion of issues toward a mutually acceptable agreement. Cases may be self-referred by any Carlsbad resident who is involved in the dispute by calling 760-434-2868.
To obtain further information regarding what is not a code violation, please call 760-602-2703 during the department's regular business hours.
Programs coming soon:
Neighborhood organization and engagement initiative
Citizen planner and leadership training institute
Neighborhood preservation and/or enhancement support services
Neighborhood planning and revitalization assistance