To help improve transparency and accountability, the Community Development Department is preparing a series of process guides. The guides not only act as a road map to help navigate the city’s regulatory and policy framework, the guides set forth the responsibilities and expectations of Department staff and customers. The guides are not intended to be a comprehensive description of the day-to-day operations of the Department, but rather an overview of the key elements of our workflows to help explain the customer-serving aspects of our job.

CODE ENFORCEMENT COMPLAINTS. This guide describes the roles, policies, responsibilities, prioritization, and processing steps for code enforcement cases. 

• Full Process Guide
• Snapshot
  
  

• Full Process Guide
• Snapshot

PRE-SUBMITTAL HOW-TO-GUIDES. These guides are available to help homebuilders understand their rights and responsibilities when taking on building projects.

• Developer How-To Guide
• Homeowners How-To Guide

FREQUENTLY ASKED QUESTIONS