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News Updates

Need Police Services?

We understand that this is a stressful time and we want to ensure you, as always, we are here to help. Here is a little information to guide you should you need the Police Department in the coming weeks:

  • Reporting crime and other activities - If you need to report a crime or report a crime in progress, as always, call us.
    • Dial 911 for an emergency or a crime in progress.
    • Dial 760-931-2197 to report a crime (not in progress) or to report suspicious activity.
    • We are out-and-about in the community to help.
    • We rely on your phone calls and the best time to call is when something is taking place, 24-hours a day.
    • When possible, we will be adhering to the 6-feet apart, no handshake rule.
    • If you think you have been exposed to the COVID-19 virus, let the dispatcher know. Our dispatch center will be asking questions related to exposure.
  • Reporting online - Also, please recall there are certain things you can report online like a theft from a car or vandalism. Please use this system whenever possible for your convenience.
  • Call before you drive - For activities typically handled during normal business hours, in the lobby of the Police Department, here are a few modifications.
    • These activities generally include ticket signoffs, copies of a report, the collection of property, etc.
    • Call the Police Department before you drive to the Police Department to make arrangements.
    • Please call 760-931-2100. Let the records division know what you need, and they can give you instructions.
  • Call when you arrive – If your instruction are drive to the Police Department, call us from your cell phone or use the red phone located outside the lobby when you arrive as in keeping with statewide and local guidelines, the lobby (not the Police Department) will be closed.
    • You will be given instructions on the phone.

Thank you for your collaboration. Let us know what you need, we are here to help.  

Police media contact
Jodee Reyes, Public Information Officer, 760-931-2105 or jodee.reyes@carlsbadca.gov

March 21, 2020