The City of Carlsbad is served by three water districts. To determine if your property is located in the Carlsbad Municipal Water District or another district, view the Water District Map.
For properties located within Carlsbad Municipal Water District, contact the utility billing department at 760-602-2420 for utility service sign-ups, disconnects, installation and payment arrangements.
For properties in the southern portion of the city, contact either the Olivenhain Municipal Water District, Leucadia Wastewater District or Vallecitos Water District (water and sewer) for utility service sign-ups, disconnects, installations and/or payment arrangements.
Ensure plumbing systems are safe upon reopening
Power Loss
If you have lost power due to the recent heat wave, please check your irrigation timer. Irrigation timers may reset causing an increase in usage and a higher water bill. During power outages, irrigation timers can revert to a standard factory setting which isn’t always appropriate for Southern California’s dry climate and drought resistant landscaping. Here’s steps to take after an outage:
Carlsbad Municipal Water District customers can also sign up for a free WaterSmart checkup which will provide you with site-specific water-saving recommendations including assistance with irrigation timers. For more information, please visit https://www.watersmartcheckup.org/.
Water Shut Off Protection Policy
The Carlsbad Municipal Water District has developed a policy to help prevent shut off of water services for residential water customers who are unable to pay their water bill due to hardship. View the complete policy. The policy is available in additional languages below.
Spanish
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Vietnamese
Tagalog
Korean
Sunday, Nov. 15, 2020 is America Recycles Day, a day to highlight our commitment to sustainability and recycling. Here are some of our fun facts about recycled water:
We'd like to take this opportunity to recognize the staff who oversee the Recycled Water Program in Carlsbad. Each gallon of recycled water that is used to irrigate parks, street medias, freeway landscaping and golf courses saves a gallon of drinking water. Learn more about the city's Recycled Water Program.